FAQs
Frequently Asked Questions
Welcome to Political Kitty Design’s FAQ page! Here, we’ve compiled answers to the most common questions to help make your shopping experience seamless. If you don’t see your question answered here, feel free to reach out to us.
1. What is Political Kitty Design?
Political Kitty Design is a print-on-demand store featuring bold, empowering designs inspired by activism, equality, and environmental preservation. Our products include apparel, accessories, home goods, and more, all crafted with a mission to inspire change and celebrate individuality.
2. How does print-on-demand (POD) work?
Print-on-demand means your item is created just for you after your order is placed. This allows us to minimize waste and operate sustainably. Please note that production times may vary, typically ranging from 3-7 business days before shipping.
3. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other payment options available at checkout. All payments are processed securely.
4. How long does shipping take?
Shipping times depend on your location and the carrier’s service. On average:
- Domestic Shipping: 5-10 business days
You’ll receive a tracking number once your order ships.
5. Do you offer returns or exchanges?
We accept returns for defective or damaged items. For eligibility:
- Contact us within 7 days of receiving your order.
- Provide photos of the item and a description of the issue.
Custom or personalized items are final sale unless they arrive defective.
6. Can I cancel or change my order?
Orders can only be canceled or modified within 1 hour of placement. After this time, production begins, and changes may not be possible. Please contact us as soon as possible if you need to make adjustments.
7. What if my order arrives damaged?
If your item arrives damaged or defective, we’ll make it right. Contact us within 7 days of delivery with photos of the damaged item, and we’ll issue a replacement or refund.
8. Do you offer custom designs?
Yes! We love collaborating on custom orders. Whether you’d like to personalize an existing design or create something entirely new, please reach out to discuss your ideas.
9. How can I contact you?
If you have questions or need assistance, you can reach us at:
- Contact Form: https://politicalkittydesign.com › pages › contact
We strive to respond within 1-2 business days.
10. Can I follow you on social media?
Yes! Join our Instagram community for updates on new designs, promotions, and more:
Thank you for supporting Political Kitty Design! Together, we can wear our values and inspire change. 💜🐾